Pilot Captain John Richards
John, who has been with Delta for 17 years, has flown just about every airliner from the DC-3 up. He spent 9 years in Delta’s training department, where he helped train about a third of Delta’s 3,200 pilots. Now he’s back to his first love, flying full-time as a 727 captain.
Flight attendant Susan Holland
In the 10 years she’s been flying, Susan has made a lot of pleasant memories for passengers.
Passenger service agent John Riley
John has worked on the baggage ramp, at the ticket counter, the boarding gate. He knows every second counts when he’s got just minutes to get a passenger on her flight.
Flight superintendent Walter Doll
He has been with Delta for 15 years, the last 5 as a FAA-licensed Flight Superintendant. Walter supervises up fo 40 flights a day over the Delta system.
Senior Customer Service agent Carl Collins
He started out as a baggage handler. He workd behind a ticket counter. He handled the boarding gates. Now he’s a senior customer services agent. All in just 8 years.